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Product

Rapid Response

The live system for events, stadiums, and venues. Real-time reports and support from any location.

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Rapid Response dashboard showing an incoming report and alarm notification.
An iPad displays the Rapid Response dashboard with a list of incoming reports. In the foreground, an alarm popup shows the location and the report message. Next to it, a smartphone shows the help view with an animated bell icon.
What is Rapid Response?

More visibility, more safety.

Many incidents go unreported because the barrier to actively approaching a stranger is too high. Rapid Response makes awareness and safeguarding teams accessible everywhere through digital accessibility – anonymous, low-threshold, and exactly when support is needed. Every report is one dark figure less. The system gives on-site teams the tools for fast, structured operations: from reporting to real-time chat to documented evaluation.

Step 1

Report

Via QR code, venue link, or app integration – affected persons reach the team in seconds. Anonymous, low-barrier, and GDPR-compliant.

Awareness poster with QR code for incident reporting on a metal fence.
A white poster with the heading Do you or does someone else need help hangs on a dark metal grid. The poster contains explanatory text in German and English as well as a QR code in the bottom right. The saferspaces logo is visible in the top left.
Access

Help accessible, from any location.

Affected persons scan the code or use the venue link and are connected directly to the responsible team. No app download, no registration, no login.

  • QR codes on posters, info materials, and digital screens

  • Report from any location via venue link or app integration

  • Automatic language detection

  • Anonymous from the start – no name, phone number, or account

  • GDPR-compliant by design

Step 2

Respond

Reports arrive in real time – with exact location and critical alerts. Teams communicate directly with affected persons and document every incident.

Rapid Response app showing alarm view and real-time chat.
On the left, a smartphone with the alarm view showing a location, report category, and action buttons. On the right, an iPad with the chat interface where a team member communicates with an affected person.
App & Dashboard

Real-time reports. Immediate response.

All incoming reports appear instantly in the app – with exact location, category, and critical alert. Teams chat directly with affected persons, coordinate deployments, and create detailed incident reports. Internal communication for coordination within the app enables quick team alignment. Multi-user access ensures the entire team can work in parallel.

  • Real-time report intake with exact location

  • Critical alert for incoming reports

  • Direct chat with affected persons

  • Internal communication for team coordination

  • Detailed incident protocol per report

  • Multi-user: multiple team members simultaneously

3D illustration of a stadium with geofencing zones for Rapid Response.
An isometric 3D rendering of a football stadium in top-down view. Two color-coded areas show the geofencing zones: a purple area labeled Rapid Response covers the stadium interior, another area labeled Rapid Report lies outside. The stadium is surrounded by stylized clouds.
Geofencing

Define where Rapid Response is active.

Geofencing defines where Rapid Response is active. Reports are automatically assigned to the correct venue and responsible team – without manual selection. A single link is enough for any number of locations.

  • Automatic location detection on open

  • One link for all venues – the system detects the location

  • Reports are routed directly to the responsible team

  • Ideal for tournaments, tours, and multi-venue setups

UEFA EURO 2024

One link – 10 stadiums and 4 fan zones in Germany covered by automated detection.

UEFA EURO 2025

One link – 8 stadiums in Switzerland with the same principle.

Kieler Woche

In use for 3 years – one URL for comprehensive accessibility across the entire city.

Jeremias Tour

One link – automatic activation at every venue on the tour.

Smartphone with branded report form in OMR design.
A smartphone lies on a dark stone surface showing a report form in OMR branding. The screen displays a welcome message with a purple background. Below are selection options for reporting type as well as a green Start button.
White Label

Our system, your branding.

Both Rapid Response and Rapid Report can be operated under your own branding. All user-facing web applications – report forms, chat interface, and report portal – appear in your organization's look and feel.

  • Custom logo, colors, and domain

  • Available for Rapid Response and Rapid Report

  • Report form, chat, and report portal in your CI

  • Posters and print media designable in your own style

Benefits

Why Rapid Response?

Lower barriers

Anonymous, digital, no conversation needed. Those who don't want to actively approach a person can still report – with a scan.

Increase visibility

QR codes on posters, screens, and info materials signal: We're watching. Awareness becomes visible and tangible.

Strengthen sense of safety

Just knowing that support is only a scan away changes the experience – for all visitors.

Reduce dark figures

Every report is an incident that would have otherwise gone unnoticed. More data means better prevention.