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Industry · Hotels & Hospitality

Safety for guests and staff.

Anonymous reporting channels for hotels, restaurants, bars, and kitchens — protection against harassment, violence, and discrimination. For guests, service staff, and kitchen teams.

AK Wien & vida · Industry study

“Around 70% of hospitality employees have experienced, witnessed, or heard of sexual harassment in the last two years.”

Read the study (AK Wien & vida)
An industry under pressure

The labour shortage can only be solved with safer workplaces.

Hotels, restaurants, and bars compete for staff like never before. At the same time, harassment, abuse, and toxic kitchen cultures are among the main reasons people leave the industry. An anonymous reporting channel is a competitive advantage today — for guests and teams alike.

  • No login, no IP, no device ID — technically untraceable

  • Ready for use in restaurant, bar, kitchen, hotel room

  • No app, no IT integration — QR posters are enough

  • Multilingual — for international staff & guests

Challenges

Service, night shift, kitchen — three worlds, one problem.

Hotels and hospitality carry a distinct risk profile: tight-knit teams, steep hierarchies, late shifts, and alcohol in the mix. Saferspaces creates a reporting channel that fits exactly these conditions.

  1. Sexual harassment

    Guests, colleagues, superiors — harassment in hospitality is structural and particularly affects women, young apprentices, and international workers.

  2. Kitchen culture & abuse of power

    Steep hierarchies, authoritarian chef culture, humiliation, and physical violence — professional kitchens are considered one of the harshest work environments anywhere.

  3. Guest safety & night operations

    Drink spiking, assault, harassment from other guests — especially in bars, hotel bars, and restaurants with late-night operations.

  4. Turnover & talent shortage

    Harassment and toxic cultures are a main reason for resignations. Safe workplaces are the single most important lever against staff attrition.

Report categories

What gets reported in hospitality?

From drink spiking at the hotel bar to abuse of power in the kitchen — saferspaces captures the real incidents of the industry.

Sexual harassment

Boundary violations by guests, colleagues, or superiors — particularly against service, housekeeping, and apprentices.

Abuse of power in the kitchen

Humiliation, shouting, physical assault — especially against apprentices and commis-level positions.

Drink spiking

Unnoticed substances in drinks — bars and restaurants as a reporting point for guests and staff.

Violence against staff

Aggressive guests, threats, physical assault — above all in night operations, reception, and door service.

Discrimination

Racist remarks, sexist comments, refusal of guests or staff — documentable anonymously.

Bullying & team conflict

Systematic exclusion, disadvantage, hierarchy conflicts — often taboo even in small venues.

Benefits

Why saferspaces for hotels & hospitality?

Technical anonymity

Pseudonymous report under GDPR — no real names, no contact details. No location data, no device identifiers. Reports are technically not traceable.

For guests & staff

One channel for both audiences — QR posters in hotel rooms, bathrooms, break rooms, and at the bar.

Fast setup

No IT integration, no app download. Setup in under 24 hours — also for small venues and chain operations.

Multilingual

Available in German, English, French, and Italian — for international staff and international guests.

Central dashboard

All reports captured as structured data, exportable for management, HR, and internal documentation.

Employer branding

A visible reporting channel is a signal to guests and applicants: this venue takes safety seriously.

Screenshot of the saferspaces Analytics Dashboard with incident statistics and reports.
The Analytics Dashboard shows incident statistics by category and location and an auto-generated report for management and HR.
Analytics & Reports

Data-driven prevention, not gut feeling.

Every report is captured as structured data — by category, area (restaurant, kitchen, bar, hotel), and timeline. The Analytics Dashboard shows where action is needed and provides the foundation for training, house rules, and personnel decisions.

  • Incident statistics by area and timeline

  • Exportable for internal documentation and audits

  • Evidence base for training and safeguarding concepts

  • Early-warning system for problematic patterns

Discover the Analytics Dashboard
Awareness poster with QR code for anonymous incident reports in a hotel or hospitality venue.
A saferspaces poster with a QR code for anonymous reports — placed visibly in a hotel room, bar, kitchen, or staff area.
Rapid Report

Reporting around the clock.

Incidents happen in the evening, at night, on weekends. With Rapid Report, guests and staff can report anonymously and on their own schedule — even days or weeks later, when the threshold to speak up drops.

  • Available 24/7 — no on-site staff required

  • QR posters at the bar, bathroom, rooms, kitchen

  • Ideal for night operations and weekend shifts

  • Data flows into the central dashboard

Discover Rapid Report
Deployment scenarios

Deployable wherever guests and staff meet.

Saferspaces adapts to your venue — from the small restaurant to the hotel chain.

Hotel

Reception, housekeeping, rooms, bar — QR posters on room cards and in staff areas.

Restaurant & service

For service staff, guests, and suppliers — reporting via QR code on the bill or at the bathroom entrance.

Professional kitchen

The industry's toughest workplace — an anonymous channel breaks the culture of silence.

Bar & night operations

Late shifts, alcohol, drink spiking — the area with the highest risk profile for guests and staff.

More safety, more satisfaction — for guests and teams.

In a personal demo we'll show you how saferspaces protects guests and staff — designed to GDPR standards and ready to deploy immediately.